Vireo Retailer Program – Terms & Conditions

Orders
A minimum order consists of $100 of any combination of Vireo Systems’ products. Retailers can place an order by calling our toll-free number, 855-442-6466, or online at https://vireosystems.com/shop/.

New Accounts
This Retailer Terms of Service agreement must be agreed to during the online registration and a copy of a business license submitted with the registration form.

Payments
We accept Master Card, Visa, American Express, Discover, Debit cards, and Paypal.

Shipping
All orders are shipped by UPS ground or USPS priority mail unless faster shipping is requested by the customer. All orders are shipped to destinations only within the United States. Any orders returned to us will be refunded minus the shipping and handling fees as well as any other fees associated with the return.

Refunds
Product returns from your customers due to dissatisfaction are honored with our 100% money-back guarantee. We request that customers return their unused product. We reimburse our resellers for such refunds made. Please call us toll-free at 855-442-6466 if you have questions about warranty returns. In most cases, wholesale orders are not refundable except for manufacturer’s defect.

Claims
In cases of damage or manufacturer’s defect to the product, please send photos to vireo@vireosystems.com for review. Please do not return any damaged or defective item without return instructions or authorization.

Order Cancellation
For any order cancellation after the items have been shipped, the reseller will be responsible for the shipping costs.

Retail Pricing
Vireo Systems requires the reseller to use Minimum Advertised Price (MAP) pricing. Minimum Advertised Price (MAP Pricing) is the practice whereby a manufacturer and its distributors agree that the latter’s resellers will advertise the former’s product at certain prices, at or above a price floor (minimum advertised price). Any reseller found in non-compliance is subject to lose their reseller account. Resellers cannot advertise pricing below the minimum set MAP pricing; this includes any discounts. MAP pricing is provided along with reseller pricing.